Microsoft Outlook error message "cannot open the Outlook - Microsoft Community.Microsoft Outlook error message "cannot open the Outlook - Microsoft Community
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- How can I fix Outlook ? Doesn't open - Microsoft Community
Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. WiiMAN 2. When I open it, it says " Cannot start Microsoft Outlook. Cannot open the Outlook window.
An unexpected error occurred. MAPI was unable to load the information service msncon. Be sure the service is correctly installed and configured. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Srinivasu Guntimadugu. Hi, Welcome to Microsoft Community and thanks for posting the question.
Follow the steps: 1. Thank You. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. I'm still getting the following error:. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. I moved an email message to a task and it created TWO identical tasks - and now I am getting the following error message in the preview pane: This item cannot be displayed in the Reading Pane.
When I try to open or delete the item, I get this error message: Sorry, we're having trouble opening this item. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Copy and paste, or type the following command in the Open box, and then press Enter: Outlook. Right click on Outlook. Check if you have any check mark in any of the compatibility mode options.
Make sure you also click on the option "change settings for all users" tab at the bottom of the same screen and look for similar check boxes in the window. If you see any check boxes in the compatibility mode options, uncheck all the boxes and click on Apply and OK. Try to open Outlook and check the result.
Highlight the new profile and click on always use this profile Click ok. Thank you. Thanks for your feedback. How satisfied are you with this reply? Cannot open the Outlook window" error messages? We can fix the problem for you, or you can use the troubleshooting steps we're providing below to help resolve these startup issues. We can diagnose and fix several common Outlook issues for you. If our automated tool can't fix your issue, or if you'd like to fix it yourself, see the next section.
Sometimes add-ins can conflict with Outlook. Starting Outlook in safe mode, which starts Outlook without add-ins loaded, can tell you if an add-in is the problem. For more information, see Office programs may crash with the FineReader add-in installed.
If prompted, enter your password and choose Accept. How do you know you're working in safe mode? You'll see a label similar to the one below at the top of the screen. The Outlook icon on your taskbar also alerts you the program isn't operating normally.
If Outlook does start in safe mode, then the problem is likely with one of your add-ins. You'll need to disable all of your add-ins before restarting Outlook.
As a precaution, when the COM Add-ins listing of your current add-ins opens, do one of the following:. Manually record the title of every selected add-in listed under Available Add-ins.
After you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Caution: Click a check box to clear it. Don't select an add-in and choose Remove. If you have administrator rights, you could actually delete the add-in.
For this troubleshooting exercise, you want to disable , not delete , an add-in.
Repair Outlook Data Files (.pst and .ost).
After you've captured the titles of the selected add-ins, clear all selected check boxes, and then choose OK. Caution: Click a check box to clear it. Don't select an add-in and choose Remove. If you have administrator rights, you could actually delete the add-in. For this troubleshooting exercise, you want to disable , not delete , an add-in. Note: If the program loads properly, it's likely that one of your add-ins is the source of the error and you need to identify which one.
To determine which add-in is the problem, enable one add-in at a time. Select the check box next to an add-in you want to re-enable, and then choose OK. Repeat all steps until you've re-enabled all of the original add-ins and revealed the source of the error. Important: Remember, if Outlook opens in safe mode, you've revealed the add-in you just enabled as a source of the error. Restart Outlook again and disable the add-in you enabled that produced the problem, and then start Outlook.
Make sure you go through the restart-disable-restart process for every add-in that was originally enabled in Outlook. An error could be caused by more than one add-in. Your profile contains your Outlook settings. Occasionally, that profile can become corrupted. You can determine if it's corrupt by creating a new profile and changing which profile is used when Outlook starts. In the Profile Name box, type the name you want to use for your new profile.
Note: The Add Account Wizard automatically searches for your mail server settings. Choose Finish and you'll find the new profile name you added listed on the General tab in the Mail dialog box. Under When starting Microsoft Outlook, use this profile , choose Prompt for a profile to be used , and then choose OK.
In the drop-down list in the Choose Profile dialog box, choose the new profile name you created. Note: If Outlook starts normally, then you've identified your Outlook profile as being corrupt and the source of your problem. Should you decide to remove a profile, back up the data files first. All offline cached content will be deleted when you choose Remove. For more information, see Introduction to Outlook Data Files. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files.
These files occasionally might become corrupted. Then reinstalled from my backup disk it was installed originally by Dell. All the programs work fine, except Outlook. The error box says: Cannot start Microsoft Outlook.
Cannot open the Outlook Window. The set of folders cannot be opened. The operation failed. OK obviously it is not OK. I have a backup Outlook. But if I could get the new install of Outlook to work with a brand new Outlook. You may create a new Outlook profile configure the email account in Outlook and check if it works as expected.
You may refer to the following articles which provides information about how to configure internet email account in Outlook You may refer to the following link on how to open Outlook PST file.
I hope the above information helps. Let us know if you need further assistance. Why is this bug still around 11 months after first reported above. I am on Surface Pro3 with Windows 8. I will read the articles recommended and hopefully get this copy of Outlook back up.
Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook. WiiMAN 2. When I open it, it says " Cannot start Microsoft Outlook. Cannot open the Outlook window.
An unexpected error occurred. MAPI was unable to load the information service msncon. Be sure the service is correctly installed and configured. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
I have the same question Report abuse. Details required :. I need more information: What type of email account is configured in Outlook? In order to troubleshoot the issue relate to Outlook, follow the steps given below and check if it helps: Method 1: Try to reset the navigation pane and check if it helps.
Copy and paste, or type the following command in the Open box, and then press Enter: Outlook. Right click on Outlook. Check if you have any check mark in any of the compatibility mode options. Make sure you also click on the option "change settings for all users" tab at the bottom of the same screen and look for similar check boxes in the window.
If you see any check boxes in the compatibility mode options, uncheck all the boxes and click on Apply and OK. Try to open Outlook and check the result. Highlight the new profile and click on always use this profile Click ok. Thank you. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site.
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